Trezre Privacy Policy

We collect information that you provide directly and information that is collected automatically when you use our website, including:

• Contact details: name, email address, mobile number, billing and shipping address.

• Account details: username, password, order history, wishlist and saved addresses in your Trezre account.

• Order and payment details: products purchased, order value, payment mode, and masked payment details processed securely by our payment partners (for example Razorpay).

• Communication data: messages you send via WhatsApp, contact forms, email, product enquiries or Consult Designer requests.

• Technical data: IP address, device type, browser, approximate location, pages visited and time spent, collected through cookies and similar technologies.

We use your personal information to:

• Process and fulfil your orders, including shipping, returns and refunds.

• Create and manage your Trezre account and wishlist.

• Respond to your queries, design consultations and customer support requests.

• Send transactional updates about your orders, payments, deliveries or account activity.

• Show you relevant products, offers and content based on your activity on our website.

• Improve our website, user experience, product range and security.

• Comply with legal obligations, accounting, taxation and fraud-prevention requirements.

Our website uses cookies and similar technologies to function smoothly and improve your browsing experience. Cookies help us:

• Remember your cart and wishlist.

• Keep you logged in to your account.

• Understand how visitors use our site so we can improve navigation, design and product offering.

You can choose to disable cookies through your browser settings. However, some features of the website (such as login, cart and checkout) may not work properly if cookies are disabled.

We do not sell or rent your personal information to third parties. We may share your information with trusted partners only for the purposes described in this policy, such as:

• Payment gateways (for example Razorpay) to securely process your payments.

• Logistics and courier partners to deliver your orders.

• Technology and marketing service providers who help us operate our website, emails, analytics and customer communication.

These partners are required to keep your information confidential and use it only to provide services to Trezre.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss or alteration. This includes using secure servers, encryption where appropriate and limiting access to personal data to authorised personnel only.

While we strive to protect your information, no method of transmission or storage over the internet is completely secure. You are responsible for keeping your Trezre account password confidential and for logging out from your account after use.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your data, subject to legal and contractual obligations.

• Opt out of marketing communications at any time by using the ‘unsubscribe’ link in our emails or by contacting us.

To exercise these rights, please reach out using the contact details at the end of this policy

Our website may contain links to third‑party websites or services (such as payment gateways, Instagram, WhatsApp or shipping partners). If you click